AI literacy is no longer optional

Article 4’s AI literacy obligation has applied since 2 February 2025. Regulatory supervision and enforcement begin on 2 August 2026. What Article 4 requires ↓

ARTICLE 4 · EU AI ACT AI LITERACY TRAINING

Practical AI literacy training
aligned with the EU AI Act.

A tailored 4–6 hour program that helps leaders, teams, SMEs and solopreneurs understand AI, use it responsibly and critically assess its outputs — while keeping human judgement and accountability at the centre.

ON SITE OR LIVE ONLINEADAPTED TO ROLES, EXPERIENCE & USE CASES

Designed forLEADERSTEAMSSMEsSOLOPRENEURS
AI LITERACYAT A GLANCE
Practical and role-based

Participants work with examples relevant to their tools, responsibilities and decisions.

Tailored training

Content reflects participants’ roles, existing knowledge and responsibilities.

Human-centred

AI supports work. People retain judgement, oversight and accountability.

THE PROGRAM

From awareness
to accountable action.

A modular learning journey tailored to the participants’ needs, roles and existing level of AI knowledge. Your teams learn what matters, practise with relevant scenarios and leave with habits they can use.

BUILT AROUND YOUR PEOPLE

Before the training, we clarify who will attend, how they currently use AI and what decisions they face. The depth, examples and exercises are then adapted to their level — from first-time users to experienced AI operators.

01 / FOUNDATIONS

Know the system

Understand AI capabilities, limitations, outputs and the human role in responsible use.

AI basicsLimitationsHuman oversight
02 / RISK

Spot what matters

Recognise unreliable outputs, bias, privacy concerns and prohibited or high-risk scenarios.

Risk signalsBiasData
03 / PRACTICE

Work responsibly

Apply internal rules, meaningful checks and escalation paths to everyday AI workflows.

ScenariosGuardrailsEscalation
04 / EVIDENCE

Show your progress

Track participation, role-specific learning and follow-up actions for your governance record.

AssessmentRecordsRefreshers
ILLUSTRATIVE EXAMPLE · 4–6 HOURS

An example
4–6 hour program.

This agenda is an example, not a fixed package. The final content, depth, exercises and timing are tailored after the discovery call.

  1. Set the contextCurrent AI use, expectations and a quick knowledge baseline.
  2. Understand AICapabilities, limitations, common misconceptions and human oversight.
  3. Recognise riskBias, unreliable outputs, privacy, security and relevant AI Act concepts.
  4. Practise responsiblyRole-relevant scenarios, verification habits and escalation decisions.
  5. Turn learning into actionKnowledge check, team commitments and practical next steps.

Plus two breaks of 10–15 minutes. Total example duration: 4–6 hours.

HUMAN JUDGEMENT REMAINS ESSENTIAL

AI can support people.
It does not replace human accountability.

Human intervention is key to deciding when an AI output can be trusted, when it needs to be challenged and when it must not be used. Applying critical thinking to AI-generated content is not automatic: people need training to recognise errors, bias, missing context and overconfidence—and to make the final decision responsibly.

01Question the output 02Verify the evidence 03Keep the human decision
WHAT THE EU AI ACT REQUIRES

The requirement is already in force. The capability is now essential.

When people understand how AI works — and where it can fail — they make better decisions, protect sensitive information and use AI with greater confidence and accountability.

EU AI ACTARTICLE 4

Providers and deployers must take measures, to their best extent, to ensure a sufficient level of AI literacy for staff and others operating or using AI systems on their behalf.

WHO SHOULD BE COVERED

Employees who operate or use AI systems Contractors, service providers and others using AI on the organisation’s behalf Potentially clients, where they operate an AI system under the organisation’s remit

“Sufficient” is context-specific. The approach should consider technical knowledge, experience, education, training, the context of use and the people affected. Training supports compliance efforts but does not by itself guarantee compliance.

“Sufficient” literacy is not one-size-fits-all.

Article 4 asks providers and deployers to consider people’s knowledge, experience, training and the context of use.

WHAT CHANGES

Confidence,
with controls.

People should not merely know that AI carries risk. They should know what to do next — before, during and after they use it.

01

Recognise

when they are interacting with or relying on an AI system.

02

Question

outputs with the right level of scrutiny for the task and audience.

03

Act

using clear guardrails, human oversight and escalation routes.

04

Demonstrate

a considered, role-based approach to AI literacy.

HOW WE WORK

Choose the format
that fits your team.

Available across EuropeEnglish · French · German

FLEXIBLE

Online, live

An interactive facilitator-led session for distributed teams, with live exercises, discussion and questions.

Every engagement starts with a discovery call, including a clear discussion of scope and pricing.
  1. 01Discuss format, participants and needs
  2. 02Define the scope and pricing
  3. 03Receive a tailored proposal and agree a date
Book the conversation
YOUR TRAINER · VALERIE SOULIER

Executive perspective.
Practical AI expertise.

“AI literacy becomes valuable when it connects technology to the realities of leadership, decisions and everyday work.”

Valerie Soulier · Founder of 2C4P · Business consultant, executive coach and certified AI consultant and trainer

I bring together senior executive experience, leadership development, and practical AI expertise to make AI literacy relevant to the realities of work.

After serving as Chief Marketing Officer and executive board member in international healthcare organizations, I became an independent business consultant and executive coach. I am also a certified AI consultant and trainer, with additional specialization in AI leadership and cultural adoption.

My training goes beyond explaining tools. I help participants understand how AI works, recognize its capabilities and limitations, use it effectively through prompting and context engineering, and apply critical judgment to its outputs.

My goal is to give people the confidence and practical skills to work with AI responsibly, while maintaining human accountability, sound decision-making, and ethical standards.

01Former CMO & executive board member 02Business consultant & executive coach 03Certified AI consultant & trainer 04AI leadership & cultural adoption
GOOD TO KNOW

Questions,
answered.

Is AI literacy mandatory under the EU AI Act?+

Yes. Article 4’s AI literacy obligation has applied since 2 February 2025. Regulatory supervision and enforcement begin on 2 August 2026.

What is AI literacy under Article 4 of the EU AI Act?+

AI literacy is the knowledge, skills and understanding needed to make informed use of AI systems and understand their opportunities, risks and potential harms. The appropriate level depends on the person’s role, experience and context of use.

What should Article 4 AI literacy training cover?+

Training should help people understand how relevant AI systems work, their capabilities and limitations, associated risks, data protection, effective use and when human judgement or escalation is required. The depth should reflect participants’ roles, knowledge and context of use.

Who needs AI literacy training?+

Staff and other people who operate or use AI systems on behalf of an AI provider or deployer. The appropriate depth depends on their role, existing knowledge and use context.

Does one course make us compliant?+

No single course automatically proves compliance. Training should sit within a broader, context-specific approach that may include policies, guidance, oversight, records and periodic refreshers.

Does this training include AI strategy and workflow implementation?+

No. This is foundational AI literacy training designed to build essential understanding, responsible-use habits and practical confidence. Defining an AI strategy, setting organisational priorities and designing or implementing workflows require dedicated consulting work and form a separate engagement. I am happy to discuss those needs with you during the discovery call.

Can the program fit our AI tools and policies?+

Yes. Modules can be adapted to your roles, AI systems, affected groups, internal rules and sector-specific risk scenarios.

How long does AI literacy training take?+

An illustrative program can run for four to six hours, including practical exercises and breaks. The final duration, depth and content are agreed after the discovery call and adapted to the participants’ needs.

How much does the training cost?+

Every engagement is different, so pricing is tailored to the delivery format—on site or live online—the number of participants, learning needs and agreed scope. We discuss these elements during the discovery call, after which you receive a clear proposal outlining the recommended format, scope and fee.

Can the training be delivered online?+

Yes. Training is available live online or on site. On-site delivery is recommended when the organisation wants to build shared language, discussion and momentum across a team.

Where is the training available and in which languages?+

Training is available to organisations across Europe, either on site or live online. Sessions can be delivered in English, French or German.

START WITH A DISCOVERY CALL

Make AI literacy
part of how you work.

SOURCES & REVIEW

Official references

Legal and regulatory information last reviewed on . This page provides general information and does not constitute legal advice.